IQT PORTFOLIO

Technology Practices

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Alumni Portfolio Companies

User process management software

OpenSpan software increases the productivity and effectiveness of computer users by simplifying interfaces and automating manual processes within a single complex application and across multiple disparate systems. Implementing these user process improvements can reduce frontline and back-office operational costs, enhance customer experience and boost employee retention. OpenSpan’s unique technology offers the fastest means to implementing such enhancements, delivering within days the first phase in a cycle of continuous user process improvement. OpenSpan has improved customer experience and driven down costs for some of the world’s largest insurers, financial services companies and telecommunications providers.

Technology Practice Area
Information and Communication Technologies

Location
Alpharetta, GA
Initial Investment
February 2011
Website
www.openspan.com
Press Release
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